Legal
Effective Date: 2nd July 2026
This Teleconsultation Informed Consent ("Consent") governs the provision of online dental consultation services through Orisbloom, owned and operated by DHANTASTREE DENTAL LLP ("Orisbloom", "we", "our", or "us").
By proceeding with an online consultation, creating an account, uploading medical records, booking an appointment, or participating in a video consultation, you acknowledge that you have read, understood, and voluntarily agreed to this Consent.
If you do not agree to this Consent, you should not proceed with booking or participating in an online consultation through the Platform.
Orisbloom provides scheduled online dental consultation services conducted by a duly qualified and registered dental practitioner. The services offered through the Platform may include review of your dental concerns, evaluation of your medical and dental history, review of dental photographs and radiographs, professional dental advice, preliminary diagnosis based on available information, digital prescriptions where clinically appropriate, recommendations for additional investigations, and recommendations for in-person dental consultation or treatment where required.
The Platform does not provide physical dental treatment or emergency medical or dental services.
I acknowledge that my participation in an online dental consultation is voluntary. I understand that I may choose not to proceed with the consultation. I further acknowledge that choosing not to proceed may prevent the consulting dentist from providing professional advice through the Platform.
I understand and acknowledge that an online consultation differs from an in-person clinical examination. I understand that the consulting dentist cannot physically examine my oral cavity, cannot perform dental procedures, cannot perform diagnostic tests during the consultation, and must rely upon the information, images, documents, and statements provided by me.
Accordingly, I understand that certain conditions may not be capable of definitive diagnosis through teleconsultation alone, additional investigations may be recommended, an in-person clinical examination may be necessary, and recommendations provided during the consultation are based upon the information available at that time.
I confirm that all information submitted by me, including personal information, medical history, dental history, medications, allergies, pregnancy status, dental photographs, X-rays, reports, prescriptions, symptoms, and other uploaded documents, is true, complete, accurate, and belongs to me or relates to the patient for whom I am legally authorized to provide such information.
I understand that inaccurate or incomplete information may affect the consultation, diagnosis, or prescription.
I authorize the consulting dentist to review, evaluate, and rely upon the medical and dental information uploaded by me for the purpose of providing professional dental consultation. I understand that these records shall be maintained in accordance with the Platform's Privacy Policy and applicable legal requirements.
I understand that, where clinically appropriate, the consulting dentist may issue a digital prescription. I acknowledge that prescriptions are issued solely at the professional discretion of the dentist, who is under no obligation to prescribe medication. Prescriptions are based upon the information available during the consultation, and medications should be used strictly as directed. I should immediately seek medical attention if I experience any adverse reaction or unexpected symptoms.
I understand that the consulting dentist may recommend further evaluation or treatment at an appropriate dental clinic or healthcare facility. I acknowledge that I remain free to choose any dentist or healthcare provider of my preference; referrals are intended solely to facilitate continuity of care based on clinical judgment; and any subsequent treatment by another clinic or healthcare provider is outside the scope of the online consultation conducted through Orisbloom.
I understand that Orisbloom is not an emergency healthcare service. I agree that I will not rely upon the Platform in the event of severe uncontrolled pain, uncontrolled bleeding, facial trauma, rapidly progressing swelling, difficulty breathing or swallowing, or any other medical or dental emergency. In such circumstances, I shall immediately seek care from the nearest hospital, emergency department, or dental clinic.
I understand that consultations are conducted through Google Meet or another communication platform approved by Orisbloom. I agree to join the consultation at the scheduled time, ensure that I have a stable internet connection, ensure that my microphone and camera are functioning, and participate from a location that reasonably protects my privacy. I understand that interruptions caused by my internet connection or device may affect the consultation.
I understand that the consultation may be audio and/or video recorded only after obtaining my explicit consent. Where I provide such consent, I authorize DHANTASTREE DENTAL LLP to retain the recording for purposes including clinical documentation, continuity of care, quality assurance, professional record keeping, legal and regulatory compliance, and resolution of complaints or disputes.
I understand that such recordings are confidential medical records and will not be used for advertising, publicity, or promotional purposes without my separate written consent.
I acknowledge that my personal information and health information will be collected, stored, processed, and protected in accordance with the Orisbloom Privacy Policy. I understand that authorized personnel may access my information only to the extent necessary for providing healthcare services or administering the Platform.
I understand that despite reasonable security measures, internet communications may occasionally be interrupted, technical failures may occur, and third-party communication services may experience outages. I acknowledge that DHANTASTREE DENTAL LLP cannot guarantee uninterrupted availability of communication services. Reasonable efforts will be made to reschedule consultations where necessary.
I understand that no healthcare professional can guarantee a particular medical outcome; no representation or warranty has been made regarding the success of any diagnosis, prescription, treatment recommendation, or referral; and my recovery or treatment outcome depends upon numerous factors beyond the control of the consulting dentist.
I understand that I may withdraw my consent to participate in the teleconsultation at any time before the consultation begins. Withdrawal of consent after booking shall not automatically entitle me to cancellation or refund, which shall remain subject to the applicable Refund & Cancellation Policy.
This Consent shall be governed by the laws of India.
Any dispute arising out of or relating to this Consent shall be subject to the exclusive jurisdiction of the competent courts at Mumbai, Maharashtra.
By selecting the consent checkbox and proceeding with the booking, I confirm that:
By proceeding with the booking, I acknowledge that this electronic acceptance shall have the same legal effect as my physical signature.